Payment Policy
Effective Date: December 31, 2024
At EasyRapic, we are committed to offering secure and convenient payment options for all customers. This Payment Policy outlines the accepted methods, processes, and guidelines for payments made on our website, easyrapic.net. By completing a transaction, you agree to the terms outlined in this policy.
1. Accepted Payment Methods
We accept the following payment methods:
- Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
- Online Payment Gateways: PayPal and other secure options as displayed during checkout.
- Bank Transfers: Available for select orders. Details will be provided upon request.
All payments must be made in USD unless otherwise specified during checkout.
2. Payment Security
We prioritize the security of your payment information.
- Secure Transactions: Payments are processed using SSL (Secure Socket Layer) encryption to protect your data.
- PCI Compliance: We adhere to Payment Card Industry Data Security Standards to ensure the safety of cardholder information.
We do not store your payment details. All transactions are processed through trusted and secure payment gateways.
3. Billing Information
It is the customer’s responsibility to provide accurate billing information. Any discrepancies may result in a delay or cancellation of your order. Ensure the following details are correct:
- Cardholder name
- Billing address
- Contact information
4. Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with the details of your transaction. Please retain this email for your records.
5. Payment Issues
In the event of a payment failure:
- Verify that your card details are correct.
- Ensure sufficient funds are available in your account.
- Contact your bank or payment provider for further assistance.
If the issue persists, please reach out to our customer support team for help.
6. Refunds
Refunds are processed in accordance with our Refund and Returns Policy. Refunds will be credited back to the original payment method. Processing times vary by payment provider and may take up to 7 business days.
7. Fraud Prevention
We reserve the right to cancel orders flagged for suspicious activity. Suspicious transactions may include:
- Use of stolen payment information.
- Orders with mismatched billing and shipping details.
- Excessive purchase quantities inconsistent with personal use.
If your order is canceled, we will notify you and may request additional verification.
8. Taxes and Fees
Applicable sales tax will be calculated and displayed during checkout. For international orders, customers are responsible for import duties, customs fees, or other charges imposed by their local authorities.
9. Changes to This Policy
We reserve the right to update this Payment Policy as necessary. Changes will be effective immediately upon posting the revised policy on our website.
Contact Us
For payment-related inquiries, please contact us:
- Email: info@easyrapic.net
- Phone: (336) 921-2508
- Address: 414 Woodridge Rd, Wilkesboro, North Carolina (NC)