Delivery Policy

Effective Date: December 31, 2024

At EasyRapic, our priority is to ensure that your purchases arrive at your doorstep in a timely and secure manner. This Delivery Policy outlines the procedures and guidelines for shipping, handling, and delivery of orders placed on our website, easyrapic.net. By placing an order, you agree to the terms outlined in this policy.

1. Shipping Options and Costs
We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within 5–10 business days.
  • Express Shipping: Faster delivery within 2–5 business days, available at an additional cost.
  • International Shipping: Available for select countries. Estimated delivery times vary based on location and customs procedures.

Shipping costs are calculated at checkout based on the destination, weight, and size of the package. Any applicable taxes or duties are the responsibility of the customer.

2. Order Processing Times
Orders are typically processed within 1–3 business days from the time of purchase. Processing times may be longer during peak seasons, sales events, or holidays.

  • Business Hours: Monday to Friday, 9:00 AM to 6:00 PM EST (excluding public holidays).
  • Order Confirmation: Once your order is placed, you will receive a confirmation email with the details of your purchase.

3. Delivery Times
Delivery times vary based on the shipping method selected:

  • Standard shipping: 5–10 business days.
  • Express shipping: 2–5 business days.
  • International shipping: 7–21 business days (subject to customs clearance).

4. Tracking Your Order
After your order has been shipped, you will receive a tracking number via email. You can use this number to monitor your shipment’s progress on the carrier’s website.

5. Delivery Delays
While we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions or natural disasters.
  • High demand during peak shopping periods.
  • Customs clearance for international orders.

If your order is delayed, please contact our customer support team for assistance.

6. Failed Deliveries
Failed delivery attempts due to incorrect or incomplete shipping information provided by the customer may result in additional charges. It is the customer’s responsibility to ensure the accuracy of the delivery address.

7. Lost or Damaged Packages
If your package is lost or arrives damaged, please notify us within 7 days of the delivery date. For damaged items, include photos of the package and its contents to facilitate the resolution process.

8. Non-Deliverable Locations
Some remote areas may not be serviceable by our shipping partners. If your address falls in this category, we will notify you and explore alternative arrangements.

9. Changes to This Policy
We reserve the right to update this Delivery Policy as needed. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us
For questions or concerns about your delivery, please contact us:

  • Email: info@easyrapic.net
  • Phone: (336) 921-2508
  • Address: 414 Woodridge Rd, Wilkesboro, North Carolina (NC)