Sales Policy
Effective Date: December 31, 2024
At EasyRapic, we are committed to providing a seamless and reliable shopping experience. This Sales Policy outlines the terms and conditions under which products and services are sold on our website, easyrapic.net. By purchasing from us, you agree to the terms specified in this policy.
1. Pricing and Payments
We strive to provide accurate and competitive pricing for all products on our website.
- Pricing Accuracy: While we make every effort to ensure accurate pricing, errors may occur. If an error is found in the price of an item you’ve ordered, we will notify you promptly and provide options to reconfirm or cancel your order.
- Payment Methods: We accept major credit cards, debit cards, and other secure payment gateways. Payments must be made in full at the time of purchase.
- Taxes and Fees: Customers are responsible for applicable taxes, duties, and fees as determined by their local laws.
2. Order Process
Placing an order on our website involves the following steps:
- Select the desired product and quantity.
- Add items to your cart and proceed to checkout.
- Enter accurate billing and shipping details.
- Confirm payment information and complete the transaction.
3. Shipping and Delivery
We aim to deliver your orders promptly and securely.
- Shipping Options: Available shipping methods will be displayed at checkout, along with estimated delivery times.
- Delivery Times: Standard shipping typically takes 5–10 business days. Expedited options are available for faster delivery.
- Order Tracking: Once your order is shipped, you will receive a tracking number to monitor its progress.
- Delays: Delays may occur due to weather, high demand, or unforeseen circumstances. We are not responsible for delays caused by third-party carriers.
4. Product Availability
Availability is subject to stock levels at the time of order.
- Out-of-Stock Items: If an item becomes unavailable, we will notify you promptly and offer alternatives or a refund.
- Pre-Orders: Pre-order items will be shipped as soon as they become available. Expected delivery dates will be communicated during purchase.
5. Returns and Refunds
Our refund and return policies are outlined in our dedicated Refund and Returns Policy. In summary:
- Returns are accepted within 30 days of receipt, subject to eligibility criteria.
- Refunds are processed within 5–7 business days after the returned item is received and inspected.
6. Customer Responsibilities
By purchasing from EasyRapic, you agree to:
- Provide accurate information for billing, shipping, and communication.
- Adhere to local laws governing online purchases and import/export restrictions.
7. Changes to Orders
You may modify or cancel your order within 24 hours of placement. Requests made after this period may not be honored if the order has already been processed or shipped.
8. Customer Support
For questions or concerns about your order, please contact our support team. We are available to assist with inquiries, resolve issues, and ensure your satisfaction.
9. Updates to This Policy
We reserve the right to revise this Sales Policy at any time. Updates will be posted on this page with the revised effective date.
Contact Us
For assistance or inquiries, please reach out to us:
- Email: info@easyrapic.net
- Phone: (336) 921-2508
- Address: 414 Woodridge Rd, Wilkesboro, North Carolina (NC)